East Midlands Trains

Sparking interest in train travel

We delivered a disruptive, seasonally adaptive advertising campaign for East Midlands Trains. Rebuilding trust through clear, honest messaging and driving strong commercial results across TV, digital and outdoor channels.

The Problem

With trust in rail brands falling to its lowest level ever, and a market with little differentiation, our through-the-line advertising campaign for East Midlands Trains aimed to spark interest in train travel, speaking to the customer with clarity and honesty, whilst demonstrating the value and convenience benefits.

The Solution

We adapted the campaign’s colour palette and messaging year-round, to tie in with the season. We were further commissioned to create a 30-second TV advert to run alongside the ‘Lightbulb Moments’ campaign. The advert used a combination of the familiar neon graphics from the print campaign along with real-world footage.

The Result

The campaign is creatively disruptive, with a dynamic digital delivery system for personalisation of messages. Our campaign features in all media channels from TV, VOD and radio to outdoor, dynamic digital and at stations. The advert featured as one of Creativebrief.com’s ‘Hot Picks’, and the campaign produced great results for East Midland’s Trains with a 74% increase in ticket alert sign ups, and a 9% increase in ticket sales via the EMT app.

Sector

Branding

EMT Graphical
EMT telephone box ad
EMT Billboard
Lightbulb Moments
EMT facebook post

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